Customer Service rep - JobsintheUS - Portland, ME |
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Customer Service rep

JobsintheUS | Portland, ME

The Employer has temporarily removed this posting is seeking an energetic, tech savvy person to join our dynamic team! In this role you will become an essential part of our technical support, customer engagement and social media strategy.
The right candidate will have:
  • Excellent Customer Service skills
  • Excellent attention to detail
  • The ability to manage multiple priorities in fast paced environment
  • Strong knowledge of basic computer software and programs (MS Office, various web browsers)
  • Enthusiasm for learning internet and website technologies. 
  • Ability to problem-solve and troubleshoot various user issues across multiple programs and systems.
  • Be able to thrive in an entrepreneurial environment
  • Excellent verbal and written communication skills
Primary job responsibilities will be handling inbound and outbound customer contact with the goal of maintaining strong customer relations. You will work closely with the Customer Service team as well as the Sales team in ensuring that our customer's experience with and our family of hyper local sites is a positive one. You will be involved in the direct support of our clients, both employers and job seekers.

Requirements (must have):
  • 1-3 years experience with delivering exceptional customer service; additional business experience a plus.
  • A high level of energy and solid organizational skills
  • Excellent verbal and written communication skills
  • Computer proficiency, including the ability to navigate web applications and explain web functionality to users of all levels
  • Ability to learn new systems quickly
  • Experience with a Customer Relationship Management programs (CRM)
  • Ability to handle multiple tasks simultaneously
Additional (preferred but not required):
  • Experience with Sage CRM software (a big plus!)
  • Experience with software testing and QA
  • Knowledge of basic accounts payable and accounts receivable

Posted On: 2017-08-15 13:53:18
Closing Date: Open Until Filled
Telecommute: No
Categories: Customer Service
Job Status: Full Time
Salary: $25,000 - $30,000
Similar Jobs: Within 25 miles of 04101, Customer Service