Instructional Designer/Curriculum Developer

Portsmouth, NH 03801


Job Status

FedPoint, previously doing business as Long Term Care Partners, LLC, was founded in 2002 and is a versatile administrator of large-scale insurance and benefits programs. We are hiring an Instructional Designer/Curriculum Developer to join our team! This is an exciting role working in a 400+ person company with big aspirations, and a wonderful culture. We are a fun, professional and engaging team looking to welcome someone who will make us better. We are offering a hybrid schedule to balance working from home and in the office. In office days will be required 2 days per week.

The Instructional Designer and Curriculum Developer is responsible for developing and delivering training for new and existing Customer Service Representatives, , Account Research staff, , and other employees across other operational unitis within FedPoint. Primary responsibilities includes performing regular needs analyses, developing new training programs, and maintaining/updating existing training plans. When necessary, the incumbent will also assist Customer Service management with developing department documentation and procedures, mentoring CS staff, and participating in improvement/quality assurance programs.

The Instructional Designer and Curriculum Developer is accountable for the quality, accuracy and transfer of learning from the classroom to the production environment for all classes taught.


  • High School diploma or equivalent required.
  • College course-work or professional experience using adult learning theory required.
  • Minimum 3+ years' experience in designing and delivering training required.
  • Proficiency in e-learning development software including Captivate Storyline (or competitor equivalent) required.


In addition to working for an excellent company, with great people and culture, what's in it for you?

Here's just a sampling of some of the benefits that full-time members of the FedPoint family receive:

  • Comprehensive orientation and on-boarding to get you acclimated to your new job and your new company.
  • 6% matching 401k contribution, with 100% immediate vesting.
  • Lots of Paid Time off - 3 weeks' vacation, 7 sick days, 3 personal days, and 13 paid holidays!
  • Competitive benefits including Health, Dental, Vision, and disability insurance, along with Flexible Spending Accounts, and a generous Retirement Program.
  • Generous tuition reimbursement program to support career goals.
  • Corporate Giving and Matching Gifts Program.
  • A wide variety of personal, professional, and career development programs available.
  • Comprehensive wellness program offering a variety of resources and activities to help your wellbeing in the following areas: career, financial, mental & emotional, physical and social & community.

FedPoint is an equal opportunity employer. Our company is a Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) federal contractor and committed to hiring veterans.

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